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Privacy Policy

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1. Introduction

At London Walks & All, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website (https://www.londonwalksandall.co.uk/) and book our services.
 

2. Information We Collect

We only collect information that is necessary to provide you with a great tour experience. This includes:

  • Contact Information: Name, email address, and phone number provided during booking.

  • Payment Data: Payments are processed securely via third-party providers (e.g., Wix, Stripe, PayPal). We do not store your credit card details on our servers.

  • Communication: Any details you provide when contacting us with inquiries or signing up for our "Stay Updated" newsletter.
     

3. How We Use Your Information

We use your data to:

  • Process your bookings and send confirmation emails.

  • Contact you regarding any last-minute changes to your tour (e.g., weather alerts or meeting point updates).

  • Send you marketing updates or newsletters, but only if you have explicitly opted in. You can unsubscribe at any time.
     

4. Data Sharing and Third Parties

We do not sell, rent, or trade your personal information with third parties. We only share data with trusted service providers required to run our business, such as:

  • Our website hosting platform (Wix).

  • Payment processors to handle secure transactions.

  • Email marketing platforms (if you have subscribed to our newsletter).
     

5. Cookies

Our website uses cookies to improve your browsing experience and analyze site traffic. You can choose to disable cookies through your browser settings, though some features of the site may not function properly as a result.
 

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
 

7. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request the correction of inaccurate data.

  • Request that we delete your data (the "right to be forgotten").

  • Withdraw consent for marketing at any time.
     

8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact Grant Lander at:

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